At Tony Thwaites Wing we are committed to providing you with the best available healthcare along with convenient and reliable billing services. We encourage all prospective patients to call or visit the Wing and speak with our professional representatives in the Admissions Office. The staff offers personalized assistance with all the administrative details of the hospital registration process. Estimates are provided based on hospital charges for routine care, taking into consideration insurance pre-authorization and other costs that may affect final billing. The Wing also offers options for patients without insurance coverage.

AdmisionsIt is important to remember that your hospital bill is an estimate and covers services provided by the hospital only: room, nursing care, meals, housekeeping and linen. It may also include services ordered by your physician such as xrays, laboratory tests, medication and medical supplies. The bill does not include charges for the physicians who treat you and for other medical specialists who are consulted on your care.You will receive separate bills from these physicians.

The staff in our Admissions Office can resolve any questions that you may have regarding required deposits and pre-payments and you may request your estimate to be sent by fax or e-mail.

Scheduling Your Visit

Your upcoming admission and all procedures should be scheduled by your physician before beginning the registration process. You may call or visit the admissions office and request an estimate of the cost of your hospitalization. If you are insured, we can request pre-authorization from your insurance company once you provide us with your insurance information.

When you are ready to proceed, be sure you have all of the information listed below.

  • TRN Number and valid government identification
  • Name of your physician
  • Type of procedure or medical diagnosis
  • Date of your scheduled admission and approximate length of stay
  • All insurance card (s) information
  • Employer information

On the day of your scheduled visit, check-in with our registration staff and sign the required admission forms. Please bring identification and insurance cards at the time of service.

Contact Us

For more information please contact the Tony Thwaites Wing Admissions Office at: 876-977-0309, 876-977-0317, 876-977-2607. Fax: 876-977-0094; email: